Returns & Exchanges
At Trip Machine Company, we stand by the craftsmanship of our leather goods and offer a 14-day hassle-free return policy for all unused items in their original packaging. We want to ensure that every piece you ride with is a perfect fit for your lifestyle and your machine.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the leather is protected from scratches during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized courier location.
Quality Inspection & Refund
Once our artisans inspect the returned goods for quality, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing